DRIVER REQUIREMENTS

The minimum age for hiring a vehicle is 25 unless otherwise arranged (please see below). A valid licence must be produced at the start of every hire, for every driver. BN1 Band Van Hire will retain a photocopy and/or an electronic copy. The licence must have been held for at least 2 years and have no major endorsements. Any points or endorsements obtained in the past 36 months must be declared. In addition, if: you have ever received, or have a prosecution pending for any of the following motoring offences: AC10 to AC30 (inclusive), BA10, BA30, CD40 to CD90 (inclusive), DD40 to DD90 (inclusive), DR10 to DR80 (inclusive), IN10, MS50, or TT99; or, have been disqualified from driving for a period exceeding 12 months in the last 3 years; or, have suffered loss or loss of use of limb, eye, defective hearing or vision (not corrected by spectacles or hearing aid), a heart/diabetic/epileptic condition or from any other infirmity that should be disclosed to DVLA/DVLNI; or, have during the past 5 years been convicted of any of the following offences: manslaughter, causing death by dangerous or reckless driving, dangerous driving, driving whilst under the influence of drink or drugs, failing to stop after and/or report an accident to Police or any combination of offences that have resulted in suspension or disqualification from driving; or, have been told by your doctor not to drive; or, if you have held your licence for less than two years; or, you will be aged under 25 at the start of the hire; or otherwise fall outside of our standard terms, then you must contact us first, and have been referred to and cleared by our insurance company before we will let you drive the vehicle. Such drivers may incur a surcharge, or an increase in excess, which we collect on behalf of the insurers.

BOOKING

We recommend booking your vehicle as early as possible. To secure a booking we require a vehicle reservation fee to be paid. This provisionally reserves the vehicle for you. Every effort will be made to supply the requested vehicle but we reserve the right to substitute a similar vehicle if required. Bookings can also be cancelled at any time by BandVanHire (BN1 Ltd) if we deem necessary or the reserved vehicle becomes unavailable due to breakdown or damage. We can not be held responsible for any losses due to a reservation being cancelled by us. Travel insurance or a dedicated touring policy should always be taken out by the hirer.

CANCELLATION

All bookings are subject to our cancellation policy. Our policy varies depending on how far in advance you cancel. We strongly advise you take out travel insurance or a dedicated touring policy for all bookings as we can not be held responsible for last minute changes to travel guidance or border controls. The vehicle reservation fee paid at the point of booking is non refundable at any point.

If you cancel 30 days or more before your rental begins a full credit or refund of any invoices minus the vehicle reservation fee can be processed. You can also move your booking to a new set of dates free of charge.

If you cancel within 30 days of your rental no refund or credit is due. The full balance for the rental remains payable.

THE DEPOSIT

We require and will retain a security deposit of £1000. It is refundable within 30 working days after the hire period has ended, less any amounts deductible, as listed, but not limited to, below. You also agree to pay any parking charges, fines, motoring offences, congestion charges etc. that occur whilst you are the hirer of the vehicle. Any charges or fines that you have not dealt with will be passed on to you, and/or deducted from your deposit, plus a £25 handling fee per item. The vehicle will be supplied clean and we ask you to return it the same way. We will deduct a minimum of £100 from the deposit if the vehicle is returned in an excessively dirty, unclean or otherwise unacceptable manner. This applies to the exterior as well as the interior. Please note that the insurance does not cover the hirer's personal contents (i.e. musical equipment) and it is therefore advised that you arrange separate cover for these as we cannot be held responsible for any loss or damage sustained whilst in our vehicle. The hirer is liable for a policy excess of £2000 in the case of each and every accident, or vehicular or third party damage. The excess can be reduced for an additional fee. The hirer is fully liable for any damage to the roof above windscreen level or for any damage due to negligence of the hirer. The hirer is also fully liable for any damage to the windscreen, tyres or underneath the vehicle. The hirer is fully responsible for the loss of any keys and the cost of replacing the keys and/or locks. Please note there is no limit to the cost of any damage you are fully liable for. This can exceed your £2000 excess. Payment of the full excess or full damage cost is required immediately after each and every incident occurs.

HIRE PERIOD

Unless otherwise arranged, hires start and end at the times stated on this contract, to a preagreed location. Late return without prior notification and consent will incur a fine of at least £100 plus the additional rental at the full rate.

THE VEHICLE

Before the hire commences, you will be allowed to inspect the vehicle and its contents, along with the fuel level. We ask you to return the van and contents as you found them, and with the same amount of fuel as you started with, or to agree to pay the cost of the missing fuel, as estimated by us. It is your responsibility to keep the vehicle's oil, water, adblue, brake fluids etc. filled to the correct level throughout the hire. You agree to pay for any damage sustained to the vehicle or its engine as a result of your negligence; above and beyond the deposit if necessary. Likewise, any features of the van which are lost, damaged or destroyed are the hirer's responsibility to replace; including, but not limited to, the tyres, wing mirrors, the windscreen and entertainment system. Please note that these items are not covered by the insurance but may be deducted from your deposit if not returned correctly. You agree to not use the vehicle for any illegal purpose, nor in a manner that contravenes our insurance terms, nor to drive it whilst under the influence of alcohol or drugs above the limit imposed by law. You agree to look after the vehicle whilst it is under your charge; to keep it locked (including additional deadlocks), not to carry any illegal or hazardous goods or an excessive amount of weight, not to use it in a motor race, nor to use it for tuition. Please note all of our vehicles are tracked.

THE HIRE

Before a vehicle can be hired out, we require: 1. The balance of the hire charge. 2. A security deposit on a credit/debit card in the name of the renter. 3. For each driver: 3.1 A copy of the hirer's valid driver's licence. 3.2. Two forms of confirmation of current address, dated within the last three months, i.e. utility bill, bank statement, council or government letter. 3.3 A completed and signed rental agreement.

BREAKDOWN AND ACCIDENTS

We keep our vehicles regularly serviced and maintained to an excellent standard. However, we cannot be held responsible for any loss or liability, financial or otherwise, due to failure of the vehicle or any of its parts. Likewise, any entertainment system provided with the vehicle is as a courtesy and we accept no responsibility in case of its failure. BN1 Band Van Hire vehicles are covered by 24 hour roadside assistance within the UK and EU. In the event of a breakdown, malfunction or instance of nonordinary operation you must contact us first, and you must not authorise any repairs without our permission. If a tyre needs replacing, it is the hirer's responsibility to pay for a new one; the roadside assistance will only swap the blown one for a serviceable spare. The hirer is liable for a policy excess of £2000 in the case of each and every accident, or vehicular or third party damage. The excess can be reduced for an additional fee. No matter how small a claim may appear, it is important you register the incident with the insurers. You agree to gather the details surrounding an incident in which the vehicle is involved, including the names and addresses of all parties involved, and to not admit liability or guilt nor give money to any persons involved. Any communication you receive about that incident – at the time or subsequently – should be sent to us immediately. If for any reason you have not been able to exchange details with other drivers, or you were in collision with an animal, you must report the incident to the police as soon as possible and certainly within 24 hours.

DATA PROTECTION

We and the insurers pass information to the Claims and Underwriting Exchange Register, run by Insurance Database Services Ltd (IDS Ltd) and the Motor AntiFraud and Theft Register, run by the Association of British Insurers (ABI). The aim is to help us and the Insurers check information provided and also to prevent fraudulent claims. These registers may be searched in considering any application for insurance in connection with this Policy. We or the Insurers will pass any information relating to any incident (such as an accident or theft), which may or may not give rise to a claim under this Policy and which you have to notify us of in accordance with the terms and conditions of this Policy, to the relevant registers. Details of motor vehicles covered by this Policy will be added to the Motor Insurance Database (MID), run by the Motor Insurers Information Centre (MIIC). MID data may be used by the DVLA and DVLNI for the purpose of Electronic Vehicle Licensing. MID data may be used by the Police for the purposes of establishing whether a driver s use of the vehicle is likely to be covered by a motor insurance policy and/or for preventing and detecting crime. Persons with a valid claim in respect of a road traffic accident (including citizens of other countries) may also obtain relevant information which is held on the MID. A statutory instrument (1972 S I No 1217) allows the police to recover personal data from the database. You can find further information on www.miic.org.uk We and the Insurers hold data in accordance with the Data Protection Act 1998. Access to nonpublic personal information is restricted to those who need to know the information in order to service this Policy, We and the Insurers maintain physical, electronic and procedural safeguards to protect nonpublic personal information. It may, however, be necessary for Us and the Insurers to pass data to other organisations (including organisations based outside the EU in countries which may not have laws to protect nonpublic personal information) that supply products and services connected to this Policy, in which case appropriate measures will be taken to ensure that the data is kept securely and only used for the purposes for which it was provided.